Promise Technology SMARTSTOR NS4300N User Manual Page 12
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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SmartStor NS4300N Product Manual
4
• Hardware monitoring of:
Compatible Backup Software
SmartStor NS4300N is compatible with the following backup software products:
• VERITAS® NetBackup/Backup Exec™
• CA BrightStor™ARCserve/Enterprise
• LEGATO® NetWorker™
• Syncsort Backup Express
• Microsoft Backup Software for Windows 95/98/NT/2000/ME/XP
• Dantz Retrospect for Macintosh
Client OS Support
Microsoft Windows:
• Vista Business, Enterprise, and Ultimate; Server 2003, XP Professional,
2000
• Supports Intel IA32, AMD64 and Intel EM64T platforms
UNIX/Linux:
• Red Hat Enterprise Linux 3.0 (AS/WS/ES)
• Red Hat Enterprise Linux 4.0 (AS/WS/ES)
• SuSe Linux Enterprise 10 (Server/Desktop)
Apple Macintosh:
•MacOS X
Browser Support
Use the latest version of the following browsers to manage the SmartStor
NS4300N:
• Internet Explorer
• Netscape Navigator
• Mozilla
•Firefox
• Safari (MacOS X)
•Fan
• Temperature
•Power
• Disk status
• One-Touch button
• Enclosure status
- Product Manual 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- Contents 3
- About This Manual 9
- Architecture 10
- Protocol Support 10
- Key Benefits 10
- Specifications 11
- Compatible Backup Software 12
- Client OS Support 12
- Browser Support 12
- Installing Disk Drives 15
- Connecting to the Network 15
- Connecting the Power 16
- Installing the Software 16
- Setting up the SmartStor 21
- Connecting to PASM 25
- PASM in your Browser 26
- PASM in SmartSYNC 27
- On the Windows PC 32
- On the Macintosh PC 37
- Setting up Windows Printing 40
- Setting up Linux Printing 42
- Setting up Macintosh Printing 45
- Connecting a USB Drive 47
- Windows PC 48
- Linux PC 49
- Macintosh PC 49
- Disconnecting a USB Drive 50
- Chapter 4: One Touch Backup 51
- Creating a Backup Schedule 52
- Performing a One Touch Backup 53
- Viewing Your Backup Files 54
- Restoring Your Backup Files 55
- Chapter 5: SmartSYNC 57
- Closing the SmartSYNC Window 58
- Quitting SmartSYNC 58
- Starting PASM 58
- Connecting a Network Drive 60
- Performing a Backup 61
- Viewing Your Backup Folders 62
- Performing a Restore 63
- Scheduling a Backup 64
- Modifying a Backup Schedule 65
- Deleting a Backup Schedule 65
- Chapter 6: PASM 67
- Choosing a Language 70
- Navigating in PASM 70
- Managing Users and Groups 73
- Deleting a User 74
- Viewing a List of Groups 74
- Creating a Group 75
- Adding Members to a Group 75
- Removing Members from a Group 75
- Deleting a Group 76
- Viewing Quotas 76
- Setting Quotas 76
- Setting up Windows Access 78
- Setting up UNIX/Linux Access 79
- Setting up for FTP Access 81
- Setting up your Print Server 82
- Setting up your DLNA Server 82
- Viewing a List of Folders 83
- Modifying Folder Services 83
- Adding a Folder 84
- Deleting a Folder 84
- Managing RAID Volumes 87
- Creating a RAID Volume 88
- Designating a Spare Drive 89
- Migrating a RAID Volume 89
- Deleting a RAID Volume 90
- Managing Backups 92
- Scheduling a Snapshot Backup 93
- Recovering Snapshot Backups 93
- Setting up NAS Replication 94
- Enabling One Touch Backup 95
- Making Network Settings 96
- Working with Jumbo Frames 97
- Setting up your DDNS Service 98
- Making Management Settings 99
- Viewing the Event Log 100
- Viewing the Email Alert List 101
- Upgrading the System Firmware 101
- Viewing UPS Status 102
- Setting up a UPS 103
- Managing Services 104
- Rebooting the SmartStor 105
- Shutting Down the SmartStor 106
- Restarting the SmartStor 106
- Locating the SmartStor 106
- Viewing System Information 107
- Viewing Enclosure Information 107
- Introduction to RAID 109
- RAID 0 – Stripe 110
- RAID 1 – Mirror 111
- RAID 10 – Mirror / Stripe 113
- Choosing a RAID Level 114
- Spare Drive 115
- Automatic Rebuilding 116
- Partition and Format 116
- RAID Volume Migration 117
- Target Requirements 118
- Chapter 8: Troubleshooting 119
- Checking Disk Status LEDs 120
- Replacing a Failed Disk Drive 121
- Using the Recover Function 123
- Rebuilding the File System 124
- Responding to Events 125
- Multiple Network Connections 130
- Checking Your Email Inbox 132
- Chapter 9: Support 135
- Contacting Technical Support 138
- Europe, Africa, Middle East 139
- Attn: Technical Support 140
- Limited Warranty 141
- Your Responsibilities 142
- Returning Product For Repair 143
- Appendix B: Maintenance 153
- Downloading the Plug-in File 155
- Installing the Plug-in File 155
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