Promise Technology SMARTSTOR NS4300N User Manual Page 11
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 1: Introduction to SmartStor
3
• SmartSYNC Backup Utility
• Setup Wizard Utility
Specifications
• Disk drive support:
• Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives
• Conforms to Serial ATA 1.0 specification and Serial ATA II: Extensions
to Serial ATA 1.0 specification (SATA II, phase I specification)
• SATA specification of 3 Gb/s transfers with CRC error-checking
• Hot-swapping of disk drives
• Tagged command queuing
• Native command queuing
• Drive roaming among channels
• S.M.A.R.T. status polled every 15 minutes
• Online capacity expansion
• RAID Level Migration
• Hot spare drives
• RAID Volume rebuilding
• Gigabyte rounding
• Background rebuilding
• RAID level support: RAID 0, 1, 5, and 10
• Large file system support up to 4 TB
• Unicode file name support
• SATA RAID Controller: Promise PDC40719
• Server on a Chip: Freescale MPC8343, 400MHz
• Networking: 10/100/1000 Mb/s Ethernet Port on motherboard
• USB ports: USB 2.0, up to 480 Mb/s, two Type-A connectors
• File protocols: SMB, CIFS, FTP, AFP, NFS
• Flash Memory: 16 MB, 16-bit
• Memory: 128 MB DDR SDRAM
• Power Supply: 200-watt ATX with PFC
• Network Time Protocol (NTP) client
• Error logging
• Phone home capability (email notification) to contact IT staff
- Product Manual 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- Contents 3
- About This Manual 9
- Architecture 10
- Protocol Support 10
- Key Benefits 10
- Specifications 11
- Compatible Backup Software 12
- Client OS Support 12
- Browser Support 12
- Installing Disk Drives 15
- Connecting to the Network 15
- Connecting the Power 16
- Installing the Software 16
- Setting up the SmartStor 21
- Connecting to PASM 25
- PASM in your Browser 26
- PASM in SmartSYNC 27
- On the Windows PC 32
- On the Macintosh PC 37
- Setting up Windows Printing 40
- Setting up Linux Printing 42
- Setting up Macintosh Printing 45
- Connecting a USB Drive 47
- Windows PC 48
- Linux PC 49
- Macintosh PC 49
- Disconnecting a USB Drive 50
- Chapter 4: One Touch Backup 51
- Creating a Backup Schedule 52
- Performing a One Touch Backup 53
- Viewing Your Backup Files 54
- Restoring Your Backup Files 55
- Chapter 5: SmartSYNC 57
- Closing the SmartSYNC Window 58
- Quitting SmartSYNC 58
- Starting PASM 58
- Connecting a Network Drive 60
- Performing a Backup 61
- Viewing Your Backup Folders 62
- Performing a Restore 63
- Scheduling a Backup 64
- Modifying a Backup Schedule 65
- Deleting a Backup Schedule 65
- Chapter 6: PASM 67
- Choosing a Language 70
- Navigating in PASM 70
- Managing Users and Groups 73
- Deleting a User 74
- Viewing a List of Groups 74
- Creating a Group 75
- Adding Members to a Group 75
- Removing Members from a Group 75
- Deleting a Group 76
- Viewing Quotas 76
- Setting Quotas 76
- Setting up Windows Access 78
- Setting up UNIX/Linux Access 79
- Setting up for FTP Access 81
- Setting up your Print Server 82
- Setting up your DLNA Server 82
- Viewing a List of Folders 83
- Modifying Folder Services 83
- Adding a Folder 84
- Deleting a Folder 84
- Managing RAID Volumes 87
- Creating a RAID Volume 88
- Designating a Spare Drive 89
- Migrating a RAID Volume 89
- Deleting a RAID Volume 90
- Managing Backups 92
- Scheduling a Snapshot Backup 93
- Recovering Snapshot Backups 93
- Setting up NAS Replication 94
- Enabling One Touch Backup 95
- Making Network Settings 96
- Working with Jumbo Frames 97
- Setting up your DDNS Service 98
- Making Management Settings 99
- Viewing the Event Log 100
- Viewing the Email Alert List 101
- Upgrading the System Firmware 101
- Viewing UPS Status 102
- Setting up a UPS 103
- Managing Services 104
- Rebooting the SmartStor 105
- Shutting Down the SmartStor 106
- Restarting the SmartStor 106
- Locating the SmartStor 106
- Viewing System Information 107
- Viewing Enclosure Information 107
- Introduction to RAID 109
- RAID 0 – Stripe 110
- RAID 1 – Mirror 111
- RAID 10 – Mirror / Stripe 113
- Choosing a RAID Level 114
- Spare Drive 115
- Automatic Rebuilding 116
- Partition and Format 116
- RAID Volume Migration 117
- Target Requirements 118
- Chapter 8: Troubleshooting 119
- Checking Disk Status LEDs 120
- Replacing a Failed Disk Drive 121
- Using the Recover Function 123
- Rebuilding the File System 124
- Responding to Events 125
- Multiple Network Connections 130
- Checking Your Email Inbox 132
- Chapter 9: Support 135
- Contacting Technical Support 138
- Europe, Africa, Middle East 139
- Attn: Technical Support 140
- Limited Warranty 141
- Your Responsibilities 142
- Returning Product For Repair 143
- Appendix B: Maintenance 153
- Downloading the Plug-in File 155
- Installing the Plug-in File 155
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