Promise Technology PAM User's Guide

User GuideSA2500/WA2500Web-based Promise Array Manag

2. Installation/Uninstallation IMPORTANT:  Only users with administrator rights are allowed to install and uninstall WebPAM PRO.  If you have use

3. Select [Installation for WebPAMPRO] and click [Next]. The [Select a directory to install] dialog box is displayed. If you want to change the inst

5. Select [Yes, I want to restart my computer now], and click [OK]. The system restarts, and the installation is complete. IMPORTANT:  An erro

2.2 Uninstalling WebPAM PRO IMPORTANT: Do not uninstall WebPAM PRO using the [Add/Remove Application] or [Add/Remove Program] on the [Control Panel]

The [Setup finished] dialog box is displayed once WebPAM PRO has been uninstalled. 4. Select [Yes, I want to restart my computer now], and click [O

3. Operating WebPAM PRO This chapter describes how to start WebPAM PRO and how to operate the screens to be displayed. 3.1 Starting and Exiting We

settings for this server. - 16 -

3.1.1 Controlling WebPAM PRO with a Local Computer 1. Select [Start] → [Programs] → [WebPAM PRO]. Then click [Open]. 2. The Security Alert win

3.1.2 Controlling WebPAM PRO with a Remote Computer 1. Start the Web browser. 2. In the Address box on the browser screen, type the IP address of

3.2 WebPAM PRO Operation Window IMPORTANT:  During the operation of WebPAM PRO, a security information dialog box "This page contains items p

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3. Make sure that "127.0.0.1" is entered in the Subsystem/Host Port IP address field, and click the [Submit] button. The host PC informat

3.2.2 WebPAM PRO Operation Screen The WebPAM PRO window is mainly configured with three parts; Tree View, Management Window, and Event Frame. WebPA

Management Window The information displayed on the Management Window varies depending on the items selected on the Tree View. The window allows you

3.3 Icons When you click the link to an icon on the Tree View, several settings and status display screens appear on the Management Window. The featu

Tree View Management Window display Controller icon Displays information on the BIOS and drivers. In addition, you can provide various settings i

3.4 Managing Users Creating a User Account To create a new user account, follow the procedure below: 1. Logon to WebPAM PRO as an administrator, or

Privilege Description Power Can create (but cannot delete) disk arrays and logical drives, change RAID levels and stripe sizes and set or change com

Deleting a User Account 1. Logon to WebPAM PRO as an administrator, or a super privilege user. 2. Click the User Management in the Tree View and th

3.5 Several Settings and Information Review Clicking an icon on the Tree View displays the corresponding information on the Management View, where y

Health tab The Health tab displays the health status of the controller, disk arrays, logical drives, spare drives and connected HDDs. Event tab If

User Guide 3 www.nec-computers.com100Proprietary Notice and Liability DisclaimerThe information disclosed in this document, including all designs and

If you click the downward arrow at the right end of the tab, menu items used to change the tasks priorities (Settings) and to start the tasks appear.

Scheduler tab The Scheduler tab lists the scheduled tasks. One or more tasks may be scheduled. If you click the link of a scheduled task, its detai

Information tab The Information tab displays information on the controller. Settings tab The Settings tab allows you to set an alias of the controll

<Description of major items> Adaptive Writeback Cache Adaptive Writeback Cache controls the write cache mode for all the logical drives per con

Buzzer tab The Buzzer tab displays the current buzzer settings. Click the downward arrow at the right end of the tab and select "Settings"

3.5.4 Physical Drives If you click [Physical Drives] below the Enclosure icon in the Tree View, then the information on the physical drives connecte

BBM tab The BBM (Bad Block Mapping) tab allows you to check the bad blocks in all the physical drives. When detecting an irreparable block in a phys

Information tab <Description of major items> Operation Status OK The physical drive is operating normally. Rebuilding The physical drive is

3.5.6 Disk Arrays If you select the Disk Arrays icon in the Tree View, all the disk arrays are listed in the Management Window. Information tab The I

<Description of major items> Operation Status OK The disk array operates normally. Degraded One of the members of the disk array is in ab

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3.5.8 Logical Drives If you select the Logical Drives icon in the Tree View, all the logical drives are listed in the Management Window. Information

Current Write Policy This item displays the status of the current write cache for this logical drive. The status varies depending on the settings of

Background Activities tab The Background Activities tab displays the BGA being executed in the selected disk array. Click the arrow at the right end

3.6 Creating a Disk Array or Logical Drive A disk array can be created using one of the following three ways. Automatic Configuration Checks the n

3.6.2 Express Configuration 1. Click Disk Arrays in the Tree View. 2. Click the Create tab in the Management Window and select Express Configuration.

Application Type Select the application type suiting your purpose out of the following types: • File Server • Video Stream • Transaction Data •

3.6.3 Advanced Configuration 1. Click Disk Arrays in the Tree View. 2. Click the Create tab in the Management Window and select Advanced Configurati

Click [Next]. 3. The screen for setting details of logical drives appears. Advanced Configuration (Step 2 - Logical Drive Creation) Alias Alias (an

Write Policy Set write policy. Write Through: Does not use cache in writing. Write Back: Always uses cache in writing. This setting can improve the

3.6.4 Adding Logical Drives If a created disk array has an empty capacity, the logical drive can be added later on. 1. Select a disk array to which

Preface This User's Guide describes the management utility [Web-based Promise Array Management Professional] used to operate the EX4650 Disk Arr

Check the checkbox of the logical drive to be deleted and click [Submit]. 3. The confirmation dialog box appears. Type "confirm" and click

IMPORTANT:  A Redundancy check for a logical drive not full- initialized or not subject to redundancy check in the Auto Fix mode at all is forcibl

The Progress bar is displayed. NOTES:  If you perform a redundancy check in the Auto Fix mode for the first time with a logical drive not full-ini

Scheduler Name Select the Redundancy Check radio button. (In the above screen, only the Redundancy Check option appears. However, depending on the

Recurrence Pattern The displayed screen varies depending on the Recurrence Pattern selected in the previous screen. [daily] • [Every–days] (*unavai

If a redundancy check is scheduled, the screen display changes to the schedule list screen. The scheduling just set is added to the list. Message &qu

3.9 Media Patrol The media patrol reads data in the HDDs listed below. HDDs can be altered by age, and faults in the HDDs may be detected only when

of the displayed task, the current progress status appears. On the screen, you can pause or stop the task. Click You can see the Progress bar. The

NOTES:  During media patrol, "Yielded" may appear in the Media Patrol Status field. The media patrol is set to have the lowest running pr

Recurrence Pattern daily: Media patrol runs at the defined time everyday. weekly: Media patrol runs on the defined day of every week. monthly: Media

Contents 1. Overview ...8 1.1 We

5. Once the settings are completed, click [Submit]. Click [Back] to return to the previous screen. Click [Cancel] to cancel the settings. If media pa

5. During rebuild, the data read/write is enabled. However, the redundancy is lost until the rebuild operation is completed. If an HDD is defective,

3. Specify the source and target HDDs for the rebuild. Source Physical Drive Specify the normal physical drive (used to configure a logical drive)

3.11 PDM The PDM (Predictive Data Migration) feature constantly monitors the HDDs configuring the logical drives, identifies HDDs about to fail and c

Source Physical Drive Specify the physical drive which is suspected to be defective and from which you wish to copy the data. Target Physical Driv

IMPORTANT: In an environment in which your system is always subject to load, the transition process may take a long time and may cause a performance

4. Replace the defective physical drive with a new physical drive having a capacity equal to or larger than the capacity of the defective drive. 5.

Revertible 2. Occurrence of a fault in PD2 A fault occurs in one of the physical drives configuring a disk array. The disk array enters the degraded

(1) Click the arrow at the right end of the Background Activities tab and select Start Transition. (2) Respectively select the source and target phy

3.13 Transport The transport feature is used to move a disk array in the online state without changing its normal status. 1. Click the disk array whi

3.15 Creating or Deleting Spare Drives ... 71 3.15.1 Creating Spa

5. Insert the HDDs into slots in an environment subordinate to another EX4650 disk array controller and refresh the HDDs. The normal disk array is r

Quick Initialization If the checkbox is checked, a quick initialization is run. (Quick Initialization: Initializes master boot sectors only.) If it

3. Set the following. Spare Type Global: Available to any disk arrays Dedicated: Available only to specified disk arrays Revertible Check the chec

The spare drives are defined. The created spare drives also appear in the Information tab. IMPORTANT:  Free HDDs that were not set as spare cannot

3.16 Expansion IMPORTANT:  Before expanding logical drives, be sure to back up the data in the disks. If an unexpected error occurs during the e

3. Select the physical drives to be used for the expansion. Click [>>] to move the physical drives to the Selected frame. Click [Next]. - 75

4. Set the detailed information on the disk array. RAID Level RAID5 only Expand Capacity Check the checkbox to increase the capacity. This item i

A screen indicating the progress of the expansion appears. Click You can see the Progress bar. - 77 -

3.17 Event WebPAM PRO records every event occurring in a RAID system as an error, warning or information. Use the log to diagnose or solve faults

NOTE: You cannot sort the events. 3.18 Collecting the Configuration Information Controller and array configuration information can be saved in a te

1. Overview 1.1 Web-based Promise Array Management Professional Web-based Promise Array Management Professional (hereafter abbreviated for WebPAM PR

Appendix A Preparation for Using WebPAM PRO on Internet Explorer Microsoft Internet Explorer (IE) 6.0 or later is mandatory to operate WebPAM PRO.

Setting the proxy server Bypass the proxy server as follows: 1. Click [Tools] → [Internet Options] of Internet Explorer to display the [Internet Opt

Appendix B Report Monitoring When you want to install the ESMPRO/AlertManager feature after installing NEC ESMPRO Manager, the following settings ma

Alert report messages and actions WebPAM PRO supports a feature that notifies of alert messages in the ESMPRO/ ServerManager when a failure occurs in

Event ID Message Action 7684 Rebuild is stopped The Rebuild is stopped. Restart rebuilding as soon as possible. 7687 Rebuild is aborted due to an int

Appendix C Standby/Hibernation Lock Installing Standby/Hibernation Lock prevents the system from entering the standby or hibernation state. In any

Uninstallation NOTE: Other software products may use the Standby/Hibernation Lock. Before uninstalling, refer to the user's guides of the instal

Confirmation of Setup The following procedure can be used to check whether the Standby/Hibernation Lock is installed or not. After installing or unin

Screen Display Appearing when Standby/Hibernation Lock Prevents the System from Entering the Standby or Hibernation State Installing the Standby/Hibe

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1.2 Precautions Be sure to read the following notes and precautions before using WebPAM PRO:  We strongly recommend to routinely perform a media pa

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