Promise Technology Smartstor NS4600 User Manual Page 343
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- Table of contents
- TROUBLESHOOTING
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Chapter 8: Support
331
Taiwan
China – Beijing
China – Shanghai
E-mail Support e-Support On-Line
Fax Support +886 3 578 2390 Attn: Technical Support
Phone Support +886 3 578 2395 (ext. 8822, 8823)
If you wish to write us for
support:
Promise Technology, Inc.
2F, No. 30, Industry E. Rd. IX
Science-based Industrial Park
Hsin-Chu 30075, Taiwan (R.O.C.)
E-mail Support e-Support On-Line
Fax Support
+86 10 8857 8015 Attn: Technical Support
Phone Support +86 10 8857 8085 or 8095
If you wish to write us for
support:
Promise Technology China – Beijing
Room 1205, Tower C
Webok Time Center, No.17
South Zhong Guan Cun Street
Hai Dian District, Beijing 100081, China
E-mail Support e-Support On-Line
Fax Support +86 21 6249 4627 Attn: Technical Support
Phone Support +86 21 6249 4192, 4193, or 4199
If you wish to write us for
support:
Promise Technology China – Shanghai
Room 508, Leader Tower
1189 West Wu Ding Road
Jing An District, Shanghai 200042, China
- SMARTSTOR 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- Contents 11
- About This Manual 13
- Architecture 14
- Protocol Support 14
- Key Benefits 14
- Specifications 15
- Compatible Backup Software 16
- Client OS Support 16
- Browser Support 17
- Installing Disk Drives 21
- Connecting to the Network 22
- Connecting the Power 22
- Installing the Software 22
- OS Support 23
- Installation: Windows 23
- Installation: Mac 26
- Setting up the SmartStor 27
- Login button 28
- One Click Setup 29
- Connecting to PASM 35
- Product Manual on the CD 36
- PASM in your Browser 37
- Finish button 47
- On a Windows or Mac 48
- On the Mac Desktop 55
- Setting up Windows Printing 59
- Setting up Linux Printing 62
- 10. Click the Finish button 64
- Setting up Mac Printing 65
- Connecting a USB Drive 67
- Windows PC 68
- Linux PC 68
- Disconnecting a USB Drive 69
- Setting-up Apple iTunes 70
- SmartStor 73
- Choosing a SmartNAVI Language 77
- Main Window 78
- Viewing SmartNAVI Information 79
- Closing SmartNAVI 81
- Creating the Default User 85
- Changing User Passwords 86
- Viewing a List of Users 88
- Deleting Members from a Group 92
- Managing RAID Volumes 97
- Expanding a RAID Volume 99
- Viewing RAID Volume Status 100
- The Volume Status appears 101
- 1. Go to the Main Window 101
- Recreating a RAID Volume 102
- 5. Click the OK button. (E) 103
- Managing Backups 104
- Chapter 4: SmartNAVI 105
- Device List 108
- Tray Icon 109
- Scheduling a Backup 110
- 9. Click the Add button 115
- Viewing Backup Schedules 116
- Changing a Scheduled Backup 116
- 10. Click the Add button 119
- Deleting a Scheduled Backup 120
- Restoring Backed-up Files 121
- Viewing the Backup Event Log 124
- Saving the Event Log 125
- 4. Click the Save button 126
- Clearing the Event Log 127
- Setting the Port 128
- Managing Share Folders 130
- Opening a Share Folder 131
- From the Main Window: 133
- Deleting a Share Folder 138
- On SmartNAVI 142
- On the Mac 142
- Connect button 143
- Making Management Settings 144
- Advanced Setup 145
- 8. Review your parameters 148
- Changing Network Settings 149
- Locating the SmartStor 151
- Wake-on-LAN 152
- Choosing a Default NAS System 153
- Enabling Event Notification 154
- Viewing the System Event Log 155
- Adding Application Plug-ins 156
- Open button 158
- 5. Click the OK button 158
- Viewing a List of Plug-ins 160
- Enabling Plug-ins 162
- Disabling Plug-ins 164
- Removing Plug-ins 165
- Rebooting the SmartStor 166
- 5. Click the OK button. (D) 167
- Shutting Down the SmartStor 168
- 5. Click the OK button. (D) 169
- Restarting the SmartStor 170
- Managing Downloads 171
- 5. Click the Add button 173
- Drag and Drop Files 174
- Batch Downloading Files 175
- Viewing the Download List 177
- Removing a Link 179
- Pausing a Download 180
- Resuming a Download 180
- Viewing the Downloaded List 181
- Opening a Downloaded File 182
- Deleting a Downloaded File 183
- 5. Click the Delete button 184
- Using Media Center 185
- Creating a Playlist 186
- Playing a Playlist 187
- Renaming a Playlist 187
- Deleting a Playlist 188
- Using the Panel 189
- Managing Photo Albums 191
- Optional: 193
- • Click the Confirm button 197
- Viewing an Album 199
- Editing an Album 202
- Deleting an Album 203
- The album is deleted 204
- Chapter 5: PASM 205
- PASM in SmartNAVI 206
- PASM in Bonjour 208
- Choosing a Language 210
- Navigating in PASM 210
- Logging out of PASM 211
- Managing Monitor and Wizard 212
- Setting Network Configuration 214
- Viewing File System 214
- • Used Capacity 215
- • RAID Status 215
- • Total Capacity 215
- • Free Capacity 215
- Managing Users and Groups 216
- field provided. (D) 217
- field provided. (E) 217
- Deleting a User 218
- Viewing a List of Groups 218
- Creating a Group 219
- Adding Members to a Group 219
- Removing Members from a Group 220
- Deleting a Group 221
- Viewing Quotas 221
- Setting Quotas 222
- Viewing a List of Protocols 224
- Setting up Windows Access 225
- See your 226
- Setting up UNIX/Linux Access 228
- Setting up File Sharing 229
- Setting up Mac Access 230
- Setting up FTP Access 232
- Setting up your Print Server 234
- Setting up your DLNA Server 235
- Enabling Application Plug-ins 236
- Viewing a List of Folders 238
- Adding a Folder 238
- Deleting a Folder 239
- Creating a RAID Volume 245
- Designating a Spare Drive 246
- Migrating a RAID Volume 246
- Deleting a RAID Volume 247
- icon to 248
- Viewing the iSCSI Status 250
- Creating the iSCSI Volume 252
- Modifying the iSCSI Volume 253
- Setting up a Snapshot Backup 255
- Scheduling a Snapshot Backup 255
- Recovering Snapshot Backups 256
- Setting up NAS Replication 258
- Enabling One Touch Backup 259
- Setting USB Backup 260
- Setting eSATA Backup 262
- Making Network Settings 264
- Working with Jumbo Frames 265
- Working with DDNS 266
- • DDNS (domain) name 267
- • User name 267
- • Password 267
- 6. Click the OK button 267
- Sending a Test Message 270
- Viewing the Email Alert List 271
- Upgrading the System Firmware 272
- Viewing UPS Status 275
- Setting up a UPS 275
- Setting up System Standby 276
- Power On/Off Automatically 278
- Managing the System 280
- Viewing System Information 285
- Viewing Enclosure Information 286
- Enabling the Smart Fan 287
- Media Center 288
- Configuration 291
- Download 293
- Create Playlist 297
- Playlist 298
- Web File Manager 299
- Database Server 300
- Web Server 300
- SmartNAVI 302
- FTP Upload 304
- Squeeze Center 305
- Introduction to RAID 307
- RAID 0 – Stripe 308
- RAID 1 – Mirror 309
- RAID 10 – Mirror / Stripe 311
- Choosing a RAID Level 312
- Spare Drive 313
- Automatic Rebuilding 314
- Partition and Format 314
- RAID Volume Migration 315
- Target Requirements 316
- Chapter 7: Troubleshooting 317
- Checking Disk Status LEDs 318
- Replacing a Failed Disk Drive 319
- Using the Recover Function 321
- Rebuilding the File System 322
- Responding to Events 324
- SmartStor Lockup 331
- Checking Your Email Inbox 333
- Chapter 8: Support 337
- Contacting Technical Support 341
- The Netherlands 342
- China – Beijing 343
- China – Shanghai 343
- Attn: Technical Support 343
- Limited Warranty 344
- Your Responsibilities 345
- Returning Product For Repair 346
- Appendix A: Maintenance 349
- Hard Booting the SmartStor 350
- Replacing the Power Supply 352
- Installing the Power Supply 353
- Replacing the Cooling Fan 354
- Installing the Cooling Fan 355
- Replacing the Battery 356
- Installing the Battery 358
- GNU General Public License 361
- Battery 361
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