Promise Technology Smartstor NS4600 User Manual download pdf (Page 352)

SmartStor NS4600 Product Manual

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Connection Problems After Restart

If your SmartStor’s network settings were set to Obtain an IP address

automatically, your DHCP server might assign a different IP address to the

SmartStor when you restart the SmartStor after is was shutdown for repairs.

This condition does not apply if you assigned your SmartStor’s IP address

manually.

If you experience network drive or printer connection failures, check the

SmartStor’s current IP address. See “Finding the SmartStor’s IP Address” on

page 23.

If the SmartStor’s IP address has changed, your previous network drives and

printer connections will no longer work.

Here are two possible solutions:

• You may be able to reset the SmartStor’s IP address manually. See

“Changing Network Settings” on page 137 or “Making Network Settings” on

page 252.

Note that changing the SmartStor’s IP address may cause an IP address

conflict on your network. Check with your Network Administrator before

taking this action.

• If you cannot restore the previous IP address, you must create new network

drives and printer connections. See “Chapter 3: Connecting to the

SmartStor” on page 31.

Replacing the Power Supply

The SmartStor NS4600 uses the following power supply.

• Make and model: Edac EA11003E

• Input: 100 to 240 V, 2.5 A , 50-60 Hz

• Output: 12V, 8.33A max. through a DIN 22, 4-pin connector

Removing the Power Supply

To remove the old power supply:

1. Shut down the SmartStor.

See “Shutting Down the SmartStor” on page 30 or page 271.

Important

If your SmartStor is still under warranty, contact Technical Support

for repair under RMA. See page 329.

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Promise Technology Smartstor NS4600 User Manual Page 352