Promise Technology FastTrak TX2300 User Manual download pdf (Page 91)

Chapter 5: WebPAM

When a Disk Drive Fails

The following will occur when a physical drive fails or goes offline:

• The FastTrak Controller’s audible alarm sounds (if the alarm is enabled).

• The SuperSwap Status LED changes from green to red.

• WebPAM displays a message in the upper right corner of the Host PC’s

monitor screen. This message appears even if your browser is closed.

• WebPAM displays a popup message.

• WebPAM sends you an email message (if Event Notification is enabled).

• WebPAM reports the condition in Tree View and Management View.

In the example above, amber ! icons appear over the FastTrak, Controller,

Logical Drive View, and Logical Drive icons. Click on the Logical Drive View

or Logical Drive icons to verify the condition of the logical drive.

In this example, the Status is Critical and Background activity is Idle. This

combination indicates that there is no automatic rebuild, so you must take action

to restore the logical drive:

1. Identify the failed physical drive.

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Promise Technology FastTrak TX2300 User Manual Page 91