Promise Technology FastTrak TX2300 User Manual

FASTTRAK TX2200, TX2300USER MANUALVersion 3.2

FastTrak TX2200, TX2300 User Manual4Supports multiple logical disks TX2200 and TX2300 support up to 2 logical disks.Supports online logical disk expan

FastTrak TX2200, TX2300 User Manual94JBOD – Single DriveAn alternative to RAID, JBOD capacity is equal to the size of the disk drive itself. JBOD appe

Chapter 6: Technology95RAID 1Recommended Applications for RAID 1• Accounting•Payroll•Financial• Any application requiring very high availabilityJBODRe

FastTrak TX2200, TX2300 User Manual96Other Logical Drive FeaturesStripe Block SizeThe stripe block size value can be set to 32 KB, 64 KB, and 128 KB.

Chapter 6: Technology97See “Logical Drive Migration and Expansion” on page 74.Expansion takes place on an existing Functional logical drive without di

FastTrak TX2200, TX2300 User Manual98JBODMigration is not available for JBOD. Delete the JBOD to make it an unassigned physical drive. See “Delete a L

99Chapter 7: Support• Frequently Asked Questions• Pre-Installation, below• Motherboard Issues (page 100)• System CMOS Issues (page 100)• Drive Issues

FastTrak TX2200, TX2300 User Manual100allows you to control the assignment of these resources, you may be able to remedy the problem by: • Changing th

Chapter 7: Support101Drive IssuesCan I add a drive to a FastTrak disk array via hot-swap and dynamically adjust the disk array size?Yes. The FastTrak

FastTrak TX2200, TX2300 User Manual102What system BIOS setup settings do I use for the drives on the FastTrak?None. The drives on the FastTrak TX Seri

Chapter 7: Support103The disk array constantly goes critical or offline during reboot.This condition may occur when the Master Boot Record (MBR) of on

Chapter 1: Introduction5CompatibilityFeatures BenefitsComplies with PCI v2.3 Local Bus standardProvides highest level of hardware compatibility.Compli

FastTrak TX2200, TX2300 User Manual104controller that loads the original Master Boot Record (MBR) and then has a problem translating it or the Operati

Chapter 7: Support105How can I change the boot sequence between a PCI SCSI card and the FastTrak disk array?Since all PCI devices are PnP, it is diffi

FastTrak TX2200, TX2300 User Manual106Contact Technical SupportPromise Technical Support provides several support options for Promise users to access

Chapter 7: Support107GermanyItalyTaiwan E-mail Support e-Support On-LineFax Technical Support +49 (0) 2 31 56 76 48 - 29Attn: Technical SupportPhone T

FastTrak TX2200, TX2300 User Manual108China E-mail Support e-Support On-LineFax Support+86-10-8857-8015 Attn: Technical SupportPhone Support +86-10-88

Chapter 7: Support109Limited WarrantyPromise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the produ

FastTrak TX2200, TX2300 User Manual110No other document, statement or representation may be relied on to vary the terms of this limited warranty.Promi

Chapter 7: Support111Return Product For RepairIf you suspect a product is not working properly, or if you have any questions about your product, conta

FastTrak TX2200, TX2300 User Manual112You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred

113Appendix A: Partition and FormatIn order for your operating system to recognize and work with the disk drives attached to your FastTrak TX Series R

FastTrak TX2200, TX2300 User Manual6Specifications• Low-profile printed circuit board• PCI Slot 33 MHz or 66 MHz• Controller card dimensions (HWD):2.2

FastTrak TX2200, TX2300 User Manual1143. Click the Next button to start the Wizard.4. In the following windows, select Disk 1 to Initialize. Do not se

Appendix A: Partition and Format1156. Click the Next button to start the wizard.7. In the following windows, do the following actions. Click Next to m

FastTrak TX2200, TX2300 User Manual116When formatting is complete, your disk array will appear as a hard drive in the Disk Management window (above) a

117Appendix B: Upgrades• BIOS and Firmware Upgrade (page 117)• Software Driver Upgrade (page 119)• WebPAM Upgrade (page 122)BIOS and Firmware UpgradeF

FastTrak TX2200, TX2300 User Manual118Step 3: Install the BIOS Package1. Boot your PC from the DOS-bootable diskette.2. When the A:\> prompt appear

Appendix B: Upgrades119Software Driver UpgradeFollow this procedure to upgrade the FastTrak software drivers on your PC or server.Step 1: PreparationY

FastTrak TX2200, TX2300 User Manual120Step 3: Install the Software DriversWindows Server 2003, XP and 2000 1. Insert the FastTrak Driver diskette in t

Appendix B: Upgrades121SuSE Linux ES 9.01. Insert FastTrak Driver diskette into the floppy drive. 2. Log in as root. 3. Run mount /dev/fd0 /media/flop

FastTrak TX2200, TX2300 User Manual122WebPAM UpgradeFollow this procedure to upgrade the WebPAM Software on your PC or server.Step 1: Download the Web

7Chapter 2: Installation• Unpack Your FastTrak Card (below)• Install the FastTrak Card (page 8)• Install the Disk Drives (page 9)• Create Your Logical

FastTrak TX2200, TX2300 User Manual8Install the FastTrak Card The FastTrak TX2200 or TX2300 Serial ATA RAID card fits into any available PCI slot on y

Chapter 2: Installation93. Fasten the controller card bracket to the system’s frame.4. Attach your system case’s 2- or 4-pin LED cable to the LED conn

FastTrak TX2200, TX2300 User Manual10 2. Attach one SATA data cable to each disk drive. Then attach the other ends of the cables to the connectors on

Chapter 2: Installation11Create Your Logical DriveYou will now use the onboard FastBuild BIOS utility to create a logical drive with the attached driv

FastTrak TX2200, TX2300 User Manual124. Press the arrow keys to highlight an logical drive number you want to define and press Enter to select it. The

Chapter 2: Installation13• Fast Init erases the Master Boot Record (MBR) of the physical drives when this feature is set to ON.• Stripe Block Size. Pr

FastTrak TX2200, TX2300 User ManualiiCopyright© 2007 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Tech

FastTrak TX2200, TX2300 User Manual14WebPAM InstallationWebPAM installation software will install two major components:• Utility Server – WebPAM RAID

Chapter 2: Installation15Java Runtime EnvironmentIf you are planning to use other applications that rely on JRE or JDK, always install them first befo

FastTrak TX2200, TX2300 User Manual164. When the Run or Display? dialog box appears, click Run in Terminal.After several moments, the Terminal window

Chapter 2: Installation176. When the License Agreement appears (above), click the “I accept the terms of the license agreement” option. Then click the

FastTrak TX2200, TX2300 User Manual18If you change your mind and want the default location, click on the Back button, then the Next button.Click the N

Chapter 2: Installation199. When the Select Options screen appears (above), you have the option of choosing Local Monitoring Only.• If you check this

FastTrak TX2200, TX2300 User Manual2010. When the Ready to Install screen appears (above), click the Install button.11. When the Install Complete scre

Chapter 2: Installation21 This completes the WebPAM installation. Go to“Chapter 5: WebPAM” on page 43 for information about using WebPAM.ImportantRegi

FastTrak TX2200, TX2300 User Manual22

23Chapter 3: Install Drivers• Make a Driver Installation Diskette, page 24• Windows Server 2003• New, page 25• Existing, page 26• Confirm, page 26•Win

iiiContentsChapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1About This Manual . . . . . . . . . . .

FastTrak TX2200, TX2300 User Manual24Make an Installation Floppy DisketteThis procedure requires one write-enabled blank 3.5-inch diskette.1. Place yo

Chapter 3: Install Drivers25Windows Server 2003 New InstallationThe following details the installation of the FastTrak TX Series RAID Controller drive

FastTrak TX2200, TX2300 User Manual26Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

Chapter 3: Install Drivers27Windows XPNew InstallationThe following details the installation of the FastTrak TX Series RAID Controller drivers while i

FastTrak TX2200, TX2300 User Manual28Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

Chapter 3: Install Drivers29Windows 2000New InstallationThe following details the installation of the FastTrak TX Series RAID Controller drivers while

FastTrak TX2200, TX2300 User Manual30Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

31Chapter 4: FastBuild™ UtilityFastTrak BIOSThe FastTrak BIOS is a built-in component of the FastTrak TX Series RAID Controller card.When the FastTrak

FastTrak TX2200, TX2300 User Manual32Offline – The logical drive is no longer operational and the FastBuild utility cannot rebuild it. You must identi

Chapter 4: FastBuild™ Utility33View Drive AssignmentsFrom the Main Menu screen, press 1 to see the View Drive Assignments screen (below). This screen

FastTrak TX2200, TX2300 User ManualivChapter 4: FastBuild™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31FastTrak BIOS . . .

FastTrak TX2200, TX2300 User Manual34Create a Logical DriveTo a create a RAID 1 logical drive using the Create and Duplicate option, see “Create a Log

Chapter 4: FastBuild™ Utility35See “Introduction to RAID” on page 91 for more information.4. Press the arrow keys to move to the next option. Option c

FastTrak TX2200, TX2300 User Manual36When the logical drive is created, the Define LD Menu displays with the new logical drive. Create a Logical Drive

Chapter 4: FastBuild™ Utility37The Define LD Menu for the logical drive number you selected will next appear (below).3. In the Define LD Menu section,

FastTrak TX2200, TX2300 User Manual38The Source Disk Selection screen displays: 8. In the Source Disk Selection screen, press the arrow keys to highli

Chapter 4: FastBuild™ Utility39When the logical drive is created, the Define LD Menu displays with the new logical drive. Delete Logical DriveTo delet

FastTrak TX2200, TX2300 User Manual40 2. Highlight the logical drive you wish to delete and press the Del key or Alt-D. The Delete LD Menu for the sel

Chapter 4: FastBuild™ Utility41Controller ConfigurationFrom the Main Menu screen, press 4 to display the Controller Configuration Options screen (belo

FastTrak TX2200, TX2300 User Manual42Logical Drive ProblemsWhile disk drives are highly reliable, on occasion a disk drive can fail. Fault-tolerant (R

43Chapter 5: WebPAMWebPAM is a RAID management software application. If you have not installed WebPAM on your PC, see “WebPAM Installation” on page 14

ContentsvChapter 5: WebPAM, continuedLogical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Logical Drive

FastTrak TX2200, TX2300 User Manual44Note that the IP address shown above applies to a log-in at the Host PC. When you log in over a network, you will

Chapter 5: WebPAM45Log-out of WebPAMThere are two ways to log out of WebPAM PRO:• Close your browser window•Click Logout on the WebPAM banner (below)A

FastTrak TX2200, TX2300 User Manual46This will be the User’s login name.4. Type the user’s display name into the Display Name field. This could be the

Chapter 5: WebPAM47The image above was shortened to fit into the available space.4. Check the boxes of the notification events that you want to have r

FastTrak TX2200, TX2300 User Manual48Event Notification Severity LevelsInformation EventsDisk Plugged InDisk BSL UpdateDisk BSL ClearedDisk Error Fixe

Chapter 5: WebPAM49Delete a User1. In Tree View, click on the User Management icon.2. Click on the Delete tab.3. Check the box to the left of the us

FastTrak TX2200, TX2300 User Manual504. Type a new password in the New Password field.5. Retype the new password in the Retype Password field.6. Click

Chapter 5: WebPAM513. Type a new email address in the Email field.4. Click the Submit button.Change a User’s Access RightsIn WebPAM, the Administrator

FastTrak TX2200, TX2300 User Manual524. Under Host User Rights, check the boxes to select rights for this user. 5. Uncheck the boxes of rights to be

Chapter 5: WebPAM53Host ManagementThis function provides information only. There are no user settings. To access Host Management:1. Under Administrati

FastTrak TX2200, TX2300 User ManualviChapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99Frequently As

FastTrak TX2200, TX2300 User Manual54Utility ConfigurationUse this function to make email settings for WebPAM and also to set the refresh interval for

Chapter 5: WebPAM55FastTrakThe FastTrak–Information tab displays a photograph of the FastTrak TX Series RAID Controller card installed in your system.

FastTrak TX2200, TX2300 User Manual56Controller• Controller Information (below)• Controller Settings (page 57)• Controller Schedule (page 58)• Control

Chapter 5: WebPAM57Controller SettingsClick on the Settings tab to access controller settings.• Rates – Allocates system resources between the backgro

FastTrak TX2200, TX2300 User Manual58Choose an interval from the dropdown menu. The range is 0 to 120 seconds. A setting of 0 seconds disables the pol

Chapter 5: WebPAM591. Go to its function tab under the Physical Drive icon or Logical Drive icon.2. Under Schedule, click the Disable option.Contr

FastTrak TX2200, TX2300 User Manual60Physical DrivesPhysical Drive ViewTo access Physical Drive View, click on the Physical Drive View icon in Tree

Chapter 5: WebPAM61Patrol encounters a suspect sector, it will attempt to regenerate the data and write to the suspect sector. If the write operation

FastTrak TX2200, TX2300 User Manual62Physical Drive InformationTo access information about a physical drive:1. Click on the Physical Drive View icon

Chapter 5: WebPAM63• Ultra DMA Mode – The UDMA mode in which this physical drive currently operates.• S.M.A.R.T. Status – SMART, an acronym for Self-M

1Chapter 1: Introduction• About This Manual, below• Overview (page 2)• FastTrak TX Series (page 2)• WebPAM Software (page 3)• Key Features and Benefit

FastTrak TX2200, TX2300 User Manual64Unlike Synchronization and Redundancy Check, Media Patrol is concerned with the condition of the media itself, no

Chapter 5: WebPAM655. Click on the by Day, by Week or by Month option.From the dropdown menus, select a start time and a day of the Week or Month, if

FastTrak TX2200, TX2300 User Manual66Backup your data, replace the physical drive, create a new logical drive and copy your data to it.See “Logical Dr

Chapter 5: WebPAM67Logical DrivesLogical Drive ViewLogical Drive View provides a list of all logical drives currently on the Host PC. To access Logica

FastTrak TX2200, TX2300 User Manual683. Select the option button beside the RAID level you want for your logical drive.WebPAM displays the RAID levels

Chapter 5: WebPAM696. If you want to create a logical drive with unused capacity, enter the assigned (used) capacity in the Logical Drive Size field.T

FastTrak TX2200, TX2300 User Manual70 11. For RAID 0 logical drives, select a Stripe Block Size of 32 KB, 64 KB, or 128 KB. 64 KB is the default.See “

Chapter 5: WebPAM71Click on the Logical Drive Icon to see all of the information about your new logical drive.Before you can use your new logical dr

FastTrak TX2200, TX2300 User Manual72If you attach a physical drive that was initialized using Windows disk management, that drive will be automatical

Chapter 5: WebPAM73From this screen, you can click on the links to access the Settings, Drive Mapping, Migration, Rebuild, Synchronization, Initializa

FastTrak TX2200, TX2300 User Manual2OverviewThe PC which you are using either already contains FastTrak TX2200 or TX2300 RAID Controller card installe

FastTrak TX2200, TX2300 User Manual74Logical Drive Migration and ExpansionThe Logical Drive–Migration tab enables you to migrate or expand a logical d

Chapter 5: WebPAM754. Click on the free physical drive to select it.Available drives have a black frame. Selected drives have a red frame.5. Click the

FastTrak TX2200, TX2300 User Manual764. Click on the free physical drive to select it.Available drives have a black frame. Selected drives have a red

Chapter 5: WebPAM77Logical Drive RebuildRebuild refers to the process of repairing a logical drive by reconstruction the data on one of its physical d

FastTrak TX2200, TX2300 User Manual78Click the respective buttons to pause and resume the Rebuild.Click the Abort button to stop the Rebuild. After an

Chapter 5: WebPAM793. Click on the Rebuild tab in Management View.4. Click on the Disable option.Automatic RebuildAutomatic rebuilding of a logical dr

FastTrak TX2200, TX2300 User Manual803. In the Policy dropdown menu, select Fix if you want Synchronization or Redundancy Check if you do not want to

Chapter 5: WebPAM81Logical Drive Synchronization/Redundancy CheckSynchronization refers to an automated process of checking and correcting data and pa

FastTrak TX2200, TX2300 User Manual82You can monitor Migration progress on the Logical Drive Migration tab. Click the respective buttons to pause, res

Chapter 5: WebPAM833. Click on the Synchronization tab in Management View.4. Click on the Disable option.Logical Drive InitializationWhen logical driv

Chapter 1: Introduction3WebPAM SoftwareThe Web-based Promise Array Management (WebPAM) RAID management software offers local management and monitoring

FastTrak TX2200, TX2300 User Manual84To activate an offline RAID 1 logical drive:1. Click on the Logical Drive View icon in Tree View.2. Click on th

Chapter 5: WebPAM85When a Disk Drive FailsThe following will occur when a physical drive fails or goes offline:• The FastTrak Controller’s audible ala

FastTrak TX2200, TX2300 User Manual862. Replace the failed physical drive.3. Rebuild your logical drive.Identify the Failed Physical DriveClick on the

Chapter 5: WebPAM874. Select the physical drive you just replaced.5. Click the Start Now button.You can monitor Rebuild progress on the Logical Drive

FastTrak TX2200, TX2300 User Manual88EnclosuresEnclosure ViewEnclosure View provides a list of all enclosures currently on the Host PC. To access Encl

Chapter 5: WebPAM89The information tab displays the following information:• Enclosure Type – The manufacturer’s model name or number.• Fan Speed – The

FastTrak TX2200, TX2300 User Manual90Spare DrivesA spare drive is a physical drive designated to function as a hot spare drive. This feature is not ap

91Chapter 6: Technology• About FastTrak, below• Introduction to RAID, below• Choosing a RAID Level (page 94)• Other Logical Drive Features (page 96)Ab

FastTrak TX2200, TX2300 User Manual92RAID 0 – StripeWhen a logical drive is striped, the read and write blocks of data are interleaved between the sec

Chapter 6: Technology93RAID 1 – MirrorWhen a logical drive is mirrored, identical data is written to a pair of disk drives, while reads are performed