Promise Technology FastTrak TX2000 User Manual

Browse online or download User Manual for Disk arrays Promise Technology FastTrak TX2000. Service on ThunderLT with Promise FastTrack Controller [en]

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Service on ThunderLT with Promise FastTrack Controller
Brief Description:
ThunderLT uses RAID-10 technology. This is an amalgam of RAID 0 and RAID 1 put together
– RAID 0 is a stripeset with no fault-tolerance (also known as “JBOD”), and RAID 1 is a mirror
set (one drive carrying an identical copy of all data on the other). Put together, RAID 10 is a
mirrored stripeset – two drives striped together, with an identical copy of all data on two other
drives striped together. ThunderLT uses the minimum RAID-10 configuration of four drives.
Generically, RAID-10 can be scaled up two drives at a time (for example, an 8-drive RAID 10 is
a 4-drive RAID-0 mirrored by another four-drive RAID-0).
The Promise FastTrack TX2000 RAID-10 controller offers this functionality in a simple BIOS-
driven solution. The minimal RAID-10 configuration of four ATA drives is found inside
ThunderLT’s system unit connected to the Promise controller.
Failure Symptoms to Expect With This Configuration:
- When rebooting, the Promise controller states the array is “Critical” or “Off Line,” and
forces operator intervention to proceed (by choosing whether to enter its BIOS utility or
proceeding to boot the operating system).
- Long wait times typically in Thunder when accessing certain areas of the database window
or playing certain clips.
- Events in the Windows System Event log related to Physical Drive 1 or in Device Manager,
or the array’s volume is shown as “At Risk” instead of “Healthy.”
Initial configuration of array:
1. During the boot process, with no array defined yet, the Promise controller’s banner looks
like this:
HcuvVtcm!VZ3111!)vo*!CKQU!Xgtukqp!3/11/1/44!
)e*!2:6.3113!Rtqokug!Vgejpqnqi{-!Kpe/!Bnn!tkijvu!tgugtxgf/!
!
!
!
Pq!Bttc{!ku!fghkpgf////////////////////!
!
Rtguu!=Evtn.H?!vq!gpvgt!HcuvCwknf!)vo*!Wvknkv{!qt!
Rtguu!=GUE?!vq!eqpvkpwg!dqqvkpi///!
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Summary of Contents

Page 1 - Brief Description:

Service on ThunderLT with Promise FastTrack Controller Brief Description: ThunderLT uses RAID-10 technology. This is an amalgam of RAID 0 and RAID 1

Page 2

! Pressing Ctrl-F as described will show the Promise FastBuild Utility as shown: FastBuild (tm) Utility 1.32 (c) 1996-2001 Promise Technology, Inc.

Page 3

The settings shown above are the preferred settings, not the defaults. When creating the array for the first time, make sure to select “Security” a

Page 4 - Troubleshooting the Array:

Troubleshooting the Array: If the array is having problems, the following symptoms may appear as described in the top section. To verify the array i

Page 5

Corrective action for an array in this condition is as follows: 1. Exit the Promise FastBuild utility and shut down the unit. 2. Having identified

Page 6

Press Enter to select the new drive. The next displays are as shown below: FastBuild (tm) Utility 1.32 (c) 1996-2001 Promise Technology, Inc.

Page 7

For an array that is “Off Line” (failed with all data lost): HcuvVtcm!VZ3111!)vo*!CKQU!Xgtukqp!3/11/1/44!)e*!2:6.3113!Rtqokug!Vgejpqnqi{-!Kpe/!Bnn!t

Page 8

The following message will appear: FastBuild (tm) Utility 1.32 (c) 1996-2001 Promise Technology, Inc. ╔════════════════════════[ View Ar

Page 9

The final message will appear: FastBuild (tm) Utility 1.32 (c) 1996-2001 Promise Technology, Inc. ╔════════════════════════[ View Array

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