Promise Technology FASTtrak100 TX User Manual

 TX/LP Series Ultra ATA/100 RAID Cards User's Manual

FastTrak100 TX/LP™ Series User Manual 6 Installing The Card Installing the FastTrak100 TX/LP Series controller card in a system is a simple process.

FastTrak100 TX/LP™ Series User Manual 96 NOTES

FastTrak100 TX/LP™ Series User Manual 97 Frequently Asked Questions This section lists frequently asked questions involving pre-installation, drive is

FastTrak100 TX/LP™ Series User Manual 98 Q: How does the FastTrak100 RAID controller provide storage and/or data protection with their arrays? A: Fa

FastTrak100 TX/LP™ Series User Manual 99 Drive Issues Q: Can I add a drive to a FastTrak100 RAID array via hot-swap and dynamically adjust the array

FastTrak100 TX/LP™ Series User Manual 100 A: None. The drives on the FastTrak100 controller are supported by the FastTrak100 BIOS and/or an O/S drive

FastTrak100 TX/LP™ Series User Manual 101 Post-Installation Q: Why can’t I see the drives on the FastTrak100 under FDISK? A: You have not create

FastTrak100 TX/LP™ Series User Manual 102 NOTES

Appendix A A1 Contacting Promise Support Promise Technical Support provides several support options for Promise users to access information and updat

Appendix A A2 Luchthavenweg 81 5657 EA Eindhoven, The Netherlands Pacific Rim Sales Office E-mail Support [email protected] Fax Technical S

Appendix B B1 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to

FastTrak100 TX/LP™ Series User Manual 7 Installing The Hard Drives WARNING: If you wish to include your current bootable drive using the Windows NT 4

Appendix B B2 Promise shall not be liable for the cost of procuring substitute goods, services, lost profits, unrealized savings, equipment damage,

Appendix C C1 Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, conta

Appendix C C2

Appendix C C3 Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your

INDEX A Alarms Setting, 62, 63 ACPI Usage, 86 Arrays "Hot" Spare, 73 Concepts, 70 Creating multiple, 17 Critical, 14, 49 Defining, 19 Def

INDEX Scheduling Synchronization, 64 Formatting, 88 L Log files Enabling, 63 Win NT, 63 P PCI Bus speed, 86 R Reserved Sectors, 70 S System resource

FastTrak100 TX/LP™ Series User Manual 8 WARNING: Use of removable hard drive enclosures other than Promise SuperSwap is not supported and may result i

FastTrak100 TX/LP™ Series User Manual 9 Checking CMOS Settings No changes are necessary in the Motherboard CMOS Setup for resources or drive types. Si

FastTrak100 TX/LP™ Series User Manual 10 Creating Your Disk Array You will now use the onboard FastBuild BIOS utility to create your array using the a

FastTrak100 TX/LP™ Series User Manual 11 [↑] Up [↓] Down [←, →, Space] Change Option [ESC] Exit [Ctrl-Y] Save NOTE: If you wish to customize

FastTrak100 TX/LP™ Series User Manual 12 Creating an Array for Performance NOTE: FastTrak100 allows users to create striped arrays with 1, 2, 3, or 4

FastTrak100 TX/LP™ Series User Manual 13 7. Once the arrayed drives have been formatted, proceed to the Installing Driver chapter on page 30 to insta

FastTrak100 TX/LP™ Series User Manual 14 1 :Master QUANTUMCR8.4A 8063 2 :Master QUANTUMCR8.4A 8063 [↑] Up [↓] [ESC] Exit [Ctrl-

FastTrak100 TX/LP™ Series User Manual 15 Using FastBuild™ Configuration Utility The FastBuildTM Configuration Utility offers several menu choices to c

Copyright Copyright by Promise Technology, Inc. (“Promise”), 2001. No part of this manual may be reproduced or transmitted in any form without the

FastTrak100 TX/LP™ Series User Manual 16 Navigating the FastBuild™ Setup Menu When using the menus, these are some of the basic navigation tips: Arrow

FastTrak100 TX/LP™ Series User Manual 17 Creating Arrays Automatically The Auto Setup <1> selection from the Main Menu can intuitively help cre

FastTrak100 TX/LP™ Series User Manual 18 Capacity (Spanning) Achieves the maximum amount of capacity by adding the sum of all attached drives. The Str

FastTrak100 TX/LP™ Series User Manual 19 Defining Typical Application Usage Allows the user to choose the type of PC usage that will be performed in

FastTrak100 TX/LP™ Series User Manual 20 Viewing Drive Assignments The View Drive Assignments <2> option in the Main Menu displays whether drive

FastTrak100 TX/LP™ Series User Manual 21 Manually Creating an Array The Define Array <3> option from the Main Menu allows users to begin the pr

FastTrak100 TX/LP™ Series User Manual 22 Selecting Array Type 1. Under the Definition section of this menu, highlight the Array # for which you want

FastTrak100 TX/LP™ Series User Manual 23 is no longer available. Without this feature enabled, FastTrak100 will NOT permit the use of a replacement dr

FastTrak100 TX/LP™ Series User Manual 24 3. A window will appear almost immediately confirming that your Security array has been created. Press any k

FastTrak100 TX/LP™ Series User Manual 25 Adding Fault Tolerance to an Existing Drive FastTrak100 will create a mirrored array using an existing system

FastTrak100 TX/LP™ Series User Manual Table of Contents INTRODUCTION...

FastTrak100 TX/LP™ Series User Manual 26

FastTrak100 TX/LP™ Series User Manual 27 3. Use the arrow keys to choose which drive contains the existing data to be copied. WARNING: All target d

FastTrak100 TX/LP™ Series User Manual 28 Making a FastTrak100 Disk Array Bootable WARNING: In order for you to boot from an array on the FastTrak100,

FastTrak100 TX/LP™ Series User Manual 29 the “spare” drive will fail to be recognized by the system. For this r eason Promise recommends using “spare”

FastTrak100 TX/LP™ Series User Manual 30 How FastTrak100 Orders Arrays During startup, the disk arrays on the FastTrak100 are recognized in this order

FastTrak100 TX/LP™ Series User Manual 31 Deleting An Array The Delete Array <4> Menu option allows for deletion of disk array assignments. This

FastTrak100 TX/LP™ Series User Manual 32 Are you sure you want to delete this array? Press Ctrl-Y to Delete, others to Abort 4. After deleting the

FastTrak100 TX/LP™ Series User Manual 33 Rebuilding A Mirrored Array The Rebuild Array <5> Menu option can be used to recover from an error in a

FastTrak100 TX/LP™ Series User Manual 34 FastBuild (tm) Utility 1.xx (c) 1995-2001 Promise Technology, Inc. [ Rebuild Array Menu ] Array No RAID

FastTrak100 TX/LP™ Series User Manual 35 Viewing Controller Settings The Controller Configuration <6> menu selection allows you to enable or di

FastTrak100 TX/LP™ Series User Manual UNDERSTANDING DISK ARRAY CONCEPTS...70 ABOUT FASTTRA

FastTrak100 TX/LP™ Series User Manual 36 Installing Drivers This section details the FastTrak100 driver installation when used with various operating

FastTrak100 TX/LP™ Series User Manual 37 Installing Driver in Existing Windows 2000 System WARNING: If you will be moving the boot drive containing th

FastTrak100 TX/LP™ Series User Manual 38 Windows NT4 Installing Drivers During Windows NT 4.0 Installation 1. Start the system installation by bootin

FastTrak100 TX/LP™ Series User Manual 39 Installing Driver with Existing Windows NT 4.0 WARNING: If you plan to move your boot drive to a mirrored R

FastTrak100 TX/LP™ Series User Manual 40 Windows ME Installing Drivers During Windows ME Installation The following details the installation of the F

FastTrak100 TX/LP™ Series User Manual 41 Installing Drivers with Existing Windows ME System The following section details the installation of FastTrak

FastTrak100 TX/LP™ Series User Manual 42 Windows 95/98 Installing Drivers During Windows 95/98 Installation The following three sections detail the in

FastTrak100 TX/LP™ Series User Manual 43 4. From the “Settings” menu, choose “Control Panel.” 5. In the “Control Panel” window, double -click on th

FastTrak100 TX/LP™ Series User Manual 44 Installing Drivers with Existing Windows 95/98 The following three sections detail the installation of FastTr

FastTrak100 TX/LP™ Series User Manual 45 7. Choose “Yes” when asked whether you want to start your computer. Be sure to remove the diskette from driv

FastTrak100 TX/LP™ Series User Manual 1 Introduction The PC which you are using either already contains a Promise Technology FastTrak100 TX4, TX2, or

FastTrak100 TX/LP™ Series User Manual 46 Netware 3.12 NWPA Update Package Installation Instructions for NetWare 3.12 Before installing the FastTrak1

FastTrak100 TX/LP™ Series User Manual 47 load c:\SERVER.312\nbi31x 8. Save the file. 9. DOWN and EXIT the server. 10. Remove the NetWare CD-ROM. 1

FastTrak100 TX/LP™ Series User Manual 48 Netware 4.11 NWPA Update Package Installation Instructions for NetWare 4.11 Before installing the FastTrak1

FastTrak100 TX/LP™ Series User Manual 49 12. DOWN and EXIT the server. 13. Reboot the server. For Existing Netware 4.11 Servers: 7. Copy the Fas

FastTrak100 TX/LP™ Series User Manual 50 Netware 5 For new NetWare 5 servers: 1. Start the Netware 5 installation as you normally would. 2. When y

FastTrak100 TX/LP™ Series User Manual 51 8. The FASTTRAK.HAM driver should be listed in the “Select a driver to install:” window. Press ENTER to sele

FastTrak100 TX/LP™ Series User Manual 52 Netware Error and Informational Messages The FastTrak100 TX/LP series Netware driver will display error and

FastTrak100 TX/LP™ Series User Manual 53 Linux For the latest Linux drivers and documentation, please visit the Technical Support area at w ww.promi

FastTrak100 TX/LP™ Series User Manual 54 Using The FastCheck™ Monitoring Utility You can monitor the operating status of all arrays and drives configu

FastTrak100 TX/LP™ Series User Manual 55 Running FastCheck As described in the Installation section, the default option for FastCheck is to load durin

FastTrak100 TX/LP™ Series User Manual 2 performance through load balancing and elevator sorting while creating a complete backup of your files. Strip

FastTrak100 TX/LP™ Series User Manual 56 Using FastCheck Array Window Once FastCheck is selected, the FastCheck Monitoring Utility window will appear.

FastTrak100 TX/LP™ Series User Manual 57 Status: (Functional, Critical, Offline) Functional: Means the array is providing full functionality Critical

FastTrak100 TX/LP™ Series User Manual 58 Offline: Drives that are NOT identified as “bad” may be taken offline if part of a Striping or Spanning array

FastTrak100 TX/LP™ Series User Manual 59 Using Array Pull-down Menu At the bottom of the Array window, it indicates to right-click on an Array to perf

FastTrak100 TX/LP™ Series User Manual 60 Synchronizing An Array Synchronization is a periodic maintenance procedure for Mirroring (RAID 1, RAID 0+1) a

FastTrak100 TX/LP™ Series User Manual 61 4. Once Synchronization is confirmed, the following information screen appears. Click OK button or close the

FastTrak100 TX/LP™ Series User Manual 62 Rebuilding An Array This command effectively copies or overwrites data from an existing data drive in the arr

FastTrak100 TX/LP™ Series User Manual 63 3. Click the Next button to proceed to Rebuild Wizard Step 2 (see next page) or Cancel button to stop.

FastTrak100 TX/LP™ Series User Manual 64 4. Rebuild Wizard Step 2 confirms the Target or “Rebuild” disk by Array # and drive ID. 5. Click Finis

FastTrak100 TX/LP™ Series User Manual 65 NOTE: During Array Rebuild, users may continue to access the array and perform normal PC functions however th

FastTrak100 TX/LP™ Series User Manual 3 Keys Features and Benefits The following information offers an overview of the major features of your new Prom

FastTrak100 TX/LP™ Series User Manual 66 Using Controller Window Clicking on the Controller tab will reveal the Controller Window. This displays physi

FastTrak100 TX/LP™ Series User Manual 67 Viewing IDE Channel Information Left-clicking on a given Channel icon or # in the left pane, will show the Ba

FastTrak100 TX/LP™ Series User Manual 68 Viewing Drive Information Left-clicking on a given Drive icon or ID in the left pane, will show similar info

FastTrak100 TX/LP™ Series User Manual 69 Timing: Shows selection of drive timing (directly related to burst speed) based on type of drive and cable us

FastTrak100 TX/LP™ Series User Manual 70 Using Options Window Clicking on the Options tab reveals the Options Window. Array administrators can customi

FastTrak100 TX/LP™ Series User Manual 71 Selecting Notification Options This section of the Options windows allows users to select how they are notifi

FastTrak100 TX/LP™ Series User Manual 72 Abort: Stops any Synchronization or Rebuild process if an error is encountered. Fix: In most cases, FastT

FastTrak100 TX/LP™ Series User Manual 73 Abort: Stops the Synchronization process if an error is encountered. Fix: In most cases, FastTrak100 auto

FastTrak100 TX/LP™ Series User Manual 74 Setting PCI Bus Utilization Option NOTE: In most cases, a user does not need to change this setting since Fas

FastTrak100 TX/LP™ Series User Manual 75 Setting Screen Preferences This section controls how the FastCheck utility screen is displayed and sets the s

FastTrak100 TX/LP™ Series User Manual 4 Compatibility Features Benefits Complies with PCI v2.2 Local Bus standard Provides highest level of hardware

FastTrak100 TX/LP™ Series User Manual 76 Creating Password 1. To create a password, check the Enable Password checkbox in the Preferences section.

FastTrak100 TX/LP™ Series User Manual 77 3. Uncheck the “Enable Password” checkbox. Click Apply button on Options window.

FastTrak100 TX/LP™ Series User Manual 78 FastTrak DMI Service for Windows NT/2000 The DMI NT Service allows the FastTrak to appear as an instrumented

FastTrak100 TX/LP™ Series User Manual 79 Understanding Disk Array Concepts About FastTrak100 TX/LP Series Disk Array Adapter FastTrak100 is a high per

FastTrak100 TX/LP™ Series User Manual 80 Disk Array Terms Disk Array Description A “d isk array” is formed from a group of 2 or more disk drives that

FastTrak100 TX/LP™ Series User Manual 81 About RAID Levels Striping (RAID 0) Reads and writes sectors of data interleaved between multiple drives. Whe

FastTrak100 TX/LP™ Series User Manual 82 Mirroring (RAID 1) Writes duplicate data on to a pair of drives while reads are performed in parallel. ATA RA

FastTrak100 TX/LP™ Series User Manual 83 NOTE: Due to IDE limitations when drives are in a Master/Slave configuration, if the drive that fails is on t

FastTrak100 TX/LP™ Series User Manual 84 S Drive B2 Drive A2

FastTrak100 TX/LP™ Series User Manual 85 Under RAID 0+1, the array maintains data integrity if any 1, 2 combination survives. Event Failed Drives

FastTrak100 TX/LP™ Series User Manual 5 Quick Start This section is designed to quickly get your FastTrak100 TX/LP series controller up and running u

FastTrak100 TX/LP™ Series User Manual 86 Troubleshooting & Tips This section is used to assist with troubleshooting conflicts and FastTrak100 ins

FastTrak100 TX/LP™ Series User Manual 87 Intermittent data problems Overclocking the PCI bus may cause the system to hang or data corruption. If you e

FastTrak100 TX/LP™ Series User Manual 88 Possible Master/Slave problems Master/slave problems may exist between two ATA or IDE drives of different bra

FastTrak100 TX/LP™ Series User Manual 89 To remove the Reserve Sector, follow these steps: 1. When the FastTrak100 BIOS comes up, press Crtl-F to ent

FastTrak100 TX/LP™ Series User Manual 90 Your choices are as follows: Abort: Halts the rebuild process. You may elect to retry at a later date. Break

FastTrak100 TX/LP™ Series User Manual 91 Your choices are as follows: Abort: Halts the synchronization process. You may elect to retry at a later dat

FastTrak100 TX/LP™ Series User Manual 92 Operating System-Related Issues Different drive lettering under Windows NT This may happen when using a SCSI

FastTrak100 TX/LP™ Series User Manual 93 “No Hard Drives Found” Message Appears During CD-ROM Install of Windows NT or 2000 The "F6" key was

FastTrak100 TX/LP™ Series User Manual 94 Performance Tips Here are some tips that may optimize performance in a RAID 0 striped array. If you are using

FastTrak100 TX/LP™ Series User Manual 95 Change Setting of PCI Bus Utilization Certain brands of video capture cards can produce a “glitch” on play ba